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Terms of Service

Last updated: 2026-10-07 Version: 2026-09-29

This English text is provided for reference. If there is any inconsistency between the English and Japanese texts, the Japanese text prevails.

These Terms of Service (these "Terms") set out the conditions for using "Geo Index" (the "Service"), a service provided by Unbowed Inc. (in formation; "we", "us" or "our") that measures how your company is cited and mentioned in answers generated by generative AI (large language models) and records your initiatives and their results. Every customer who uses the Service ("you" or a "User") uses it after agreeing to these Terms.

Article 1 (Application and the Company)

These Terms set out the conditions on which we provide the Service and the rights and obligations between you and us concerning its use. They apply to every relationship between you and us that relates to the use of the Service.

Individual rules, guidelines, help pages and other provisions that we post in the Service from time to time ("Individual Rules") form part of these Terms. If these Terms conflict with any Individual Rules, the Individual Rules prevail unless they provide otherwise.

Our Privacy Policy and our notice "Handling of Personal Information" apply together with these Terms as a single set of terms.

Our business details are shown in our Disclosure under the Act on Specified Commercial Transactions and in our Privacy Policy.

Unbowed Inc. is in formation (incorporation planned for November 2026). Until its incorporation is registered, its founder is responsible for operating the Service. Upon incorporation, Unbowed Inc. will succeed to the rights and obligations relating to the Service.

Until the incorporation is registered, the founder (prospective representative) referred to in the preceding paragraph holds our rights and bears our obligations under these Terms as "we", and is the party to any Agreement formed during that period. We will disclose the founder's name without delay, within 48 hours of your request.

When the incorporation is registered, your contractual position under the Agreement, together with the rights and obligations under it, will transfer to Unbowed Inc. from the founder referred to in paragraph 5. You consent to that transfer in advance. We will post a notice of the transfer in the Service after it takes place.

Article 2 (Definitions)

In these Terms, the following terms have the meanings given below.

  • "Service" means the service named "Geo Index" that we provide (including the service as renamed or modified for any reason).
  • "User" means a corporation, organization or individual that has agreed to these Terms and completed registration for the Service under Article 3.
  • "Agreement" means the agreement for use of the Service formed between you and us on the terms of these Terms (including any agreement for a Paid Plan).
  • "Paid Plan" means a plan of the Service that requires payment of fees, and "Free Plan" means a plan that does not.
  • "Content" means text, images, URLs, measurement results, generated material and other information.
  • "Input Data" means information that you enter or register in the Service, or that the Service obtains on your instructions, such as the URLs and public content of target websites, questions (prompts), keywords, your company facts, records of your initiatives, and Google Search Console data that the Service obtains through a Google account you connect ("Google Integration Data").
  • "Output Data" means information that the Service generates or records based on Input Data and provides to you, such as AI answers (verbatim), measurement results for citations and mentions, aggregated figures, diagnostic results, improvement suggestions, drafts and AI-optimized pages.
  • "Registration Information" means the information you provide to us when registering for the Service.
  • "AI Providers" means providers of generative AI that the Service uses for measurement or generation (such as OpenAI, Anthropic and Google).

Article 3 (Registration)

Any person who wishes to use the Service (an "Applicant") must agree to these Terms and apply for registration by the method we specify (including authentication with a Google account). The Agreement is formed between the Applicant and us when we approve the application.

We may decline to approve an application if we determine that the Applicant falls under any of the following. We are not obliged to disclose our reasons.

(1) The Applicant provided false information in the application.

(2) The application comes from a person who has previously breached these Terms.

(3) We determine that the Applicant is an Antisocial Force as defined in Article 14, or has a relationship with one.

(4) The Applicant does not meet the registration conditions we set (including the use of a business email address).

(5) We otherwise determine that registration is not appropriate.

The Service is intended for use by corporations and other businesses for business purposes. If an individual registers on behalf of a corporation or other organization, that individual represents and warrants that they have authority to agree to these Terms on its behalf.

Article 4 (Account Management and Withdrawal)

You are responsible for managing and keeping safe your account and authentication credentials for the Service. You must not let any third party use them, and must not lend, transfer, change the holder of, sell or otherwise deal in them.

We are not liable for any damage suffered by you or any third party due to inadequate management of credentials, errors in their use, use by a third party or similar causes, except where we acted intentionally or with gross negligence.

If you find that your account is being used by a third party without authorization, you must notify us immediately and follow our instructions.

You may withdraw from the Service (delete your account) at any time by the method we specify. Article 10 governs the handling of your data on withdrawal, and Article 5 and our Disclosure under the Act on Specified Commercial Transactions govern the handling of fees.

Article 5 (Fees and Payment)

In consideration for using a Paid Plan, you must pay the fees set out on our pricing page by the method we specify. Details of fees, billing periods and other conditions are as shown on the pricing page and at the time of your order.

Fees are shown as prices in US dollars (USD) exclusive of tax, and are billed in the same currency. If you order with a billing address in Japan, we will add consumption tax (at the rate of 10%) to the amount billed. The amount of consumption tax is as shown on the checkout screen and stated in the invoice or receipt.

Fees are charged at the start of each billing period by credit card through the payment processor we designate (such as Stripe), unless we have agreed a different payment method with you individually. In addition to these Terms, the terms of that payment processor apply to payments. If you pay a US-dollar charge in Japanese yen, the amount debited in yen and any handling fee are determined by the exchange rate and fees set by your card issuer, and you bear them.

If you are late in paying fees, you must pay us late-payment damages at the rate of 14.6% per annum. If we cannot confirm payment, we may suspend your use of the Service under Article 13.

We do not refund fees we have received, except as otherwise provided in these Terms or by law. Details of refunds and cancellations are as set out in our Disclosure under the Act on Specified Commercial Transactions and in any other rules we specify.

We may change the fees. In that case, we will notify you of the change and its effective date a reasonable period in advance by the method set out in Article 19, and the new fees will apply from the first billing period that begins on or after the effective date.

Article 6 (Term, Automatic Renewal and Cancellation of Paid Plans)

You order a Paid Plan through the procedure we specify on the pricing page, including payment through Stripe Checkout. The Paid Plan becomes available when payment is complete.

Each term of a Paid Plan is one month for a monthly plan and twelve months for an annual plan. Unless you cancel, the plan renews automatically for the same plan at the end of each term, and the fee for the renewed term is charged under Article 5.

You may cancel a Paid Plan at any time from the settings screen of the dashboard or by any other method we specify. There is no minimum term. Cancellation takes effect at the end of the billing period in which you cancel, and you may use the Paid Plan features until the last day of that period. Your plan then switches to the Free Plan.

If you cancel in the middle of a billing period, we do not refund fees on a pro-rata basis.

The conditions for changing to a higher or lower plan are as shown when you make the change.

The features and usage limits of the Free Plan and each Paid Plan are as set out on the pricing page and in any other rules we specify.

Article 7 (Prohibited Conduct)

When using the Service, you must not engage, or cause any third party to engage, in any of the following. If we determine that you have breached this Article, we may, without prior notice, delete the relevant Content, suspend your use of the Service or take any other necessary measures.

  • Conduct that violates laws or public order and morals, or conduct related to criminal acts
  • Conduct that infringes intellectual property rights, portrait rights, privacy, reputation or other rights or interests of us, other Users or third parties
  • Placing excessive load on the network or systems of the Service, attempting unauthorized access, or other conduct that may interfere with the operation of the Service
  • Accessing the Service by automated means other than those we permit
  • Reverse engineering, decompiling or disassembling the Service, or otherwise analyzing its source code or internal structure by methods we do not permit
  • Using the Service, or letting others use it, for cloaking (showing different content to people and to crawlers) or in any other manner that violates the guidelines of search engines or generative AI platforms
  • Using or disclosing information about other Users, or our non-public information, obtained through the Service without our prior consent
  • Creating multiple accounts to avoid the usage limits we set
  • Registering false information or impersonating another person
  • Using the Service in violation of the Foreign Exchange and Foreign Trade Act or other export and import control laws
  • Directly or indirectly providing benefits to Antisocial Forces
  • Directly or indirectly causing or facilitating any of the conduct listed above
  • Any other conduct that we reasonably determine to be inappropriate

Article 8 (Suspension of the Service)

We may suspend or interrupt all or part of the Service without prior notice to you in any of the following cases.

(1) Maintenance, inspection or updating of the systems for the Service

(2) Provision of the Service becomes difficult due to force majeure such as an earthquake, lightning, fire, power outage or natural disaster

(3) Computers or communication lines stop due to an accident

(4) A failure of, or a change in the terms of, an external service we rely on (such as AI Providers, cloud providers and payment processors)

(5) We otherwise determine that provision of the Service is difficult

We are not liable for any disadvantage or damage suffered by you or any third party due to suspension or interruption of the Service, whatever the reason, except where we acted intentionally or with gross negligence.

Article 9 (Ownership of Rights and Licenses)

Intellectual property rights relating to the Service (including its software, screens, logos, documents and measurement methods) belong to us or to third parties who have licensed them to us. During the term of the Agreement, we grant you a non-exclusive, non-transferable, non-sublicensable right to use the Service in accordance with these Terms.

Rights in Input Data remain with you or with the third parties who have licensed them to you. You represent and warrant that you have the rights needed to use the Input Data in the Service.

You grant us a non-exclusive, royalty-free right to use Input Data (including copying, storing, adapting and transmitting it to the public) to the extent necessary to provide and maintain the Service (including sending data to AI Providers, recording and preserving measurement results, and delivering AI-optimized pages), to prevent misuse, and to improve the Service in a form that does not identify you. You will not exercise moral rights of authorship against us in respect of use within that scope.

Notwithstanding the preceding paragraph, we use Google Integration Data only to the extent needed to display it to you (including comparisons before and after your initiatives), to prevent misuse and to comply with law. We do not send Google Integration Data to AI Providers or use it to improve the Service. Disclosure of Google Integration Data to external providers under Article 11 is limited to storing it in the databases and infrastructure needed to provide the Service.

To the extent we hold any rights in Output Data, we permit you to use Output Data for your own business (including copying, modifying and publishing it). This permission continues after the Agreement ends. Rights in the formats and templates of Output Data and in the Service's measurement methods themselves remain with us.

Output Data may include text generated by AI Providers' models and information from third-party websites. We do not warrant that Output Data does not infringe the rights of third parties. Before you publish or use Output Data, you must check its content and any third-party rights at your own responsibility.

We may use opinions, requests and suggestions for improvement that you provide to us about the Service ("Feedback") freely, without payment or notice to you, including to improve the Service. Any Input Data or Confidential Information of yours contained in Feedback is handled in accordance with the preceding paragraphs and Article 11.

Article 10 (Export and Deletion of Data)

During the term of the Agreement, and when you cancel a Paid Plan, you may export measurement data, records of your initiatives and other data we designate for export, using the export function in the dashboard or any other method we specify. We will keep this export available to you at any time, except while the Service is suspended under Article 8.

When you cancel a Paid Plan or withdraw from the Service, you may ask us to delete your data by contacting support@geoindex.app. After we accept your request, we will delete the data in accordance with our procedures.

If you withdraw from the Service, we will delete or anonymize the data we manage about you in accordance with our Privacy Policy and our notice "Handling of Personal Information". Deleted data cannot be restored, so you should export any data you need before withdrawing.

Notwithstanding the preceding two paragraphs, we may retain information that we are legally required to keep, and records needed to keep measurement records consistent (limited to records processed so that they do not identify you). Information stored by external authentication and payment services is handled as set out in our Privacy Policy.

We are not liable for any damage you suffer because we deleted data under this Article, except where we acted intentionally or with gross negligence.

Article 11 (Confidentiality)

"Confidential Information" means technical or business information of the other party that is disclosed by that party, or that a party learns, in connection with the Service and that is not publicly available. Your Confidential Information includes Input Data that is not publicly available.

Confidential Information does not include any of the following information.

(1) Information that was already publicly known when disclosed

(2) Information that becomes publicly known after disclosure through no fault of the receiving party

(3) Information that the receiving party already held when disclosed

(4) Information that the receiving party obtains lawfully from a third party with legitimate authority, without a duty of confidentiality

(5) Information that the receiving party develops independently without using the Confidential Information

Each party will not disclose the other party's Confidential Information to any third party without the other party's prior consent, and will not use it beyond the purpose of the Agreement.

The preceding paragraph does not apply in the following cases.

(1) We disclose or send Confidential Information to external providers we use to provide the Service (such as AI Providers, cloud providers and payment processors), to the extent needed to provide the Service.

(2) A party discloses it as required by law or at the request of a court or an administrative authority.

(3) A party discloses it to its lawyers, certified public accountants, tax accountants or other professionals who owe a statutory duty of confidentiality.

Personal information is handled in accordance with our Privacy Policy, in addition to this Article.

Article 12 (Handling of Personal Information)

We handle the personal information of Users that we obtain through the Service appropriately, in accordance with our Privacy Policy and our notice "Handling of Personal Information". You use the Service after agreeing to the Privacy Policy.

The Service is designed so that the data it sends to AI Providers (such as OpenAI, Anthropic and Google) does not include customers' personal information. Details such as the purposes of use of personal information, security control measures, provision to third parties, entrustment, provision to third parties in foreign countries and responses to requests from individuals are as set out in the Privacy Policy.

Article 13 (Suspension of Use and Cancellation of Registration)

If you fall under any of the following, we may, without prior notice or demand, suspend all or part of your use of the Service, cancel your registration as a User, or terminate the Agreement.

(1) You breach these Terms and do not remedy the breach within a reasonable period after we ask you to, or the breach is serious.

(2) Any of your Registration Information is found to be false.

(3) You suspend payments or become insolvent, or a petition is filed for the commencement of bankruptcy, civil rehabilitation, corporate reorganization, special liquidation or similar proceedings.

(4) You are late in paying fees and do not pay after our demand.

(5) You breach Article 14.

(6) We otherwise reasonably determine that your use of the Service, your registration or the continuation of the Agreement is not appropriate.

If you fall under any of the items in the preceding paragraph, you lose the benefit of time for all debts owed to us and must pay them in full immediately.

We are not liable for any damage you suffer from measures taken under this Article, except where we acted intentionally or with gross negligence.

Article 14 (Exclusion of Antisocial Forces)

You represent and warrant that you, now and in the future, are not an organized crime group, a member of an organized crime group, a person for whom five years have not passed since ceasing to be such a member, an associate member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a group engaging in criminal activities under the pretext of social campaigns, a special intelligence organized crime group or any similar person (collectively, "Antisocial Forces"), and that you have none of the following relationships.

(1) Antisocial Forces control your management.

(2) Antisocial Forces are substantially involved in your management.

(3) You make use of Antisocial Forces for the purpose of obtaining unjust gain for yourself or a third party, or causing damage to a third party.

(4) You provide funds or other benefits to Antisocial Forces.

(5) Your officers or persons substantially involved in your management have a socially reprehensible relationship with Antisocial Forces.

You must not, yourself or through a third party, make violent demands, make unjust demands beyond legal responsibility, use threatening words or violence in connection with transactions, damage our credit or obstruct our business by spreading rumors, by fraudulent means or by force, or engage in any similar conduct.

If you breach either of the preceding paragraphs, we may terminate the Agreement immediately without any demand. We are not liable for any damage you suffer from that termination.

Article 15 (Disclaimer of Warranties)

We make no warranty, express or implied, that the Service is fit for any particular purpose of yours, that it has the functions, accuracy, usefulness or completeness you expect, or that your use of the Service complies with laws or with the internal rules of industry associations that apply to you.

AI answers, measurement results, scores and suggestions provided by the Service vary with the behavior of each AI Provider's models, the time of retrieval and the measurement conditions, and may contain errors. We do not warrant that they will lead to any future citations, mentions, search rankings or other results. You treat Output Data as reference information and make decisions at your own judgment and responsibility.

We do not warrant the specifications, terms of provision or continuity of external AI services, search engines or other third-party services on which the Service relies.

We are not responsible for any transaction, communication or dispute that arises between you and another User or a third party in connection with the Service.

Article 16 (Damages)

If you breach these Terms and cause us damage, you must compensate us for that damage.

If you suffer damage from our breach of obligations or our tort, we are not liable for incidental, indirect, special or future damages or for lost profits, except where we acted intentionally or with gross negligence.

For other damage in the case of the preceding paragraph, our liability is limited to the amount of fees for the Service actually paid by you to us in the month in which the damage occurred (for an annual plan, one-twelfth of the annual fee), except where we acted intentionally or with gross negligence.

Provisions of these Terms that exempt or limit our liability do not apply where we acted intentionally or with gross negligence.

If you are a consumer under the Consumer Contract Act, provisions of these Terms that fully exempt us from liability for damages do not apply to you, and we will compensate damage caused by our negligence (excluding gross negligence) in accordance with paragraphs 2 and 3. However, if the cap in paragraph 3 would be zero, that cap does not apply.

Article 17 (Force Majeure)

We are not liable for any delay in, or impossibility of, performing our obligations under these Terms caused by events beyond our reasonable control, such as natural disasters, war, terrorism, riots, epidemics, the enactment, amendment or repeal of laws, orders or dispositions of public authorities, strikes, power outages, failures of communication lines, or failures of external services we rely on (such as AI Providers, cloud providers and payment processors). This does not apply to the payment of money.

Article 18 (Changes to and Termination of the Service)

We may change the content of the Service or end its provision by notifying you in advance (or afterwards, for minor changes or in an emergency).

If we end the provision of the entire Service, we will notify you a reasonable period in advance so that you can export your data under Article 10.

We are not liable for any damage you suffer from a change to the content of the Service or the end of its provision, except where we acted intentionally or with gross negligence.

Article 19 (Changes to These Terms)

In accordance with Article 548-4 of the Civil Code, we may change these Terms without your individual consent in either of the following cases.

(1) The change conforms to the general interests of Users.

(2) The change is not contrary to the purpose of the Agreement and is reasonable in light of the necessity of the change, the appropriateness of the changed content, the content of the change and other circumstances relating to the change.

When we change these Terms under the preceding paragraph, we will set an effective date and, before that date, make the changed Terms, the fact of the change and the effective date known by posting them in the Service or by other appropriate methods. For a change under item (2) of the preceding paragraph, we will do so a reasonable period before the effective date.

For significant changes to these Terms or our Privacy Policy, we may ask you to consent again.

Article 20 (Assignment)

You may not assign, transfer or pledge your contractual position under the Agreement or your rights or obligations under these Terms to any third party without our prior consent in writing (including by electronic means).

If we transfer the business relating to the Service to a third party (including by business transfer, company split or any other means by which the business is transferred), we may, together with that transfer, transfer to the transferee our contractual position under the Agreement, our rights and obligations under these Terms, and Registration Information, Input Data and other information about you. You consent to such a transfer in advance.

Article 21 (Notices and Contact)

We give notices to you by posting them in the Service, by email to your registered email address, or by any other method we consider appropriate.

You must keep your registered email address able to receive email and update it without delay if it changes. A notice we send to your registered email address is deemed to have reached you at the time it would normally have reached you.

You contact us by email to support@geoindex.app or by any other method we specify.

Article 22 (Severability)

Even if any provision of these Terms, or any part of one, is held invalid or unenforceable under the Consumer Contract Act or any other law, the remaining provisions and the remaining part of that provision continue in full force. The same applies where a provision is held invalid or unenforceable with respect to some Users only; it remains effective with respect to other Users.

Article 23 (Survival)

The following provisions survive the end of the Agreement: Article 4 (the part concerning liability for managing credentials), Article 5 (the parts concerning unpaid fees, late-payment damages and refunds), Articles 9, 10 and 11, Article 13 (the parts concerning loss of the benefit of time and liability), Article 14 (the part concerning damages), Articles 15, 16 and 17, and Articles 20 through 26.

Article 24 (Entire Agreement and Individual Agreements)

These Terms (including Individual Rules) and our Privacy Policy constitute the entire agreement between you and us concerning the Service. However, if you and we have agreed in writing (including by electronic means) on individual conditions for use of the Service, such as payment by invoice, that agreement prevails over these Terms.

Article 25 (Language)

These Terms are written in Japanese, and the Japanese text is the governing text. Any English or other translation we provide is for reference only. If the Japanese text and a translation differ, the Japanese text prevails.

Article 26 (Governing Law and Jurisdiction)

These Terms and the Agreement are governed by and construed in accordance with the laws of Japan. This does not prevent the application of the Consumer Contract Act or other mandatory laws where they apply to the Service.

The Tokyo District Court or the Tokyo Summary Court, depending on the amount in dispute, has exclusive jurisdiction as the court of first instance over any dispute between you and us arising out of or relating to the Service or these Terms.